Meet Our Team
The Steven A. Cohen Military Family Clinic at Valley Cities Team
Dr. Nichole Ayres | DSW, MBA, LICSW
Clinic Director | Military Spouse
Dr. Nichole Ayres is the Clinic Director at The Steven A. Cohen Military Family Clinic at Valley Cities, located in Lakewood, Washington where she oversees all operations while following evidence-based practice guidelines. As a leader, she is passionate about building teams and organizational culture that fosters inclusivity, wholeheartedness, and innovation in the care provided and the partnerships created in our community. Through her education and experience, Dr. Ayres has had the opportunity to bridge the business and clinical lenses of behavioral health to support highly effective teams. Nichole thrives in opportunities to lead and share her passion and expertise. which she currently does through several volunteer advisory boards and working group efforts. As a clinician, Dr. Ayres has more than ten years of experience, with a special focus on the treatment of trauma/complex trauma, trauma-informed care across healthcare settings, military social work, maternal mental health, and clinical risk management. Additionally, Nichole has a decade of experience developing and providing training across several clinical domains including topics related to suicide prevention, trauma-informed care, understanding the whole-person impact of trauma, and military cultural competency. Dr. Ayres is a master trainer for the Cohen Veterans Network’s Suicide Prevention Foundations Program and is currently licensed as an independent clinical social worker, mental health counselor, and an approved supervisor in Washington. She earned a Doctor of Social Work degree from the University of Tennessee, a Master of Social Work degree from the University of Southern California, and recently completed a Master of Business Administration from Western Governors University. As a military spouse of over 14 years, Nichole is also an active member of the JBLM community supporting military families through the challenges of deployment and redeployment. In her free time, you are likely to find Nichole reading, cheering on the Kraken and Seahawks, coaching youth basketball, and adventuring with her family.
Moises Lozacruz | MSW, LICSW
Associate Director of Clinical Operations Army Veteran | Veteran Spouse
Moises is an Army veteran and an active-duty military spouse; he served for 17 years in the Army Reserves and Active Duty, with 2 combat deployments to Iraq as a Convoy Commander in support of Operation Iraqi Freedom in 2006-07 and 2010-11. His wife is currently serving at JBLM, WA. After being medically retired, he went to school to pursue a second career and continue his service to others. Moises earned a Bachelor of Arts degree in Human Development emphasizing in Counseling from the California State University of San Marcos. Later, he graduated from the University of Washington with a Master of Social Work degree. Prior to his role at the Cohen Clinic at Valley Cities, he worked as a Psychology Technician and Clinic Manager at Madigan Army Medical Center, and later as a Clinician and Court Liaison for a community mental health agency, providing Involuntary Treatment Act (ITA) inpatient psychiatric treatment. He specialized in providing individual and group therapy and case management for individuals with severe mental health and co-occurring substance use disorders. He also served as the primary expert witness during mental health court proceedings. Moises is a cognitive-behavioral- and trauma-informed therapist that thrives on helping others learn new coping skills to manage their day-to-day stressors and symptoms, and to learn to process their unresolved traumas. His goal is to support those embarking on their mental health journey, guide them towards meaningful change and recovery, improved functioning, and healthy relationships.
Andrew Graves | MSW, LICSW
Associate Director of Business Operations | Army Veteran
Andrew J. Graves is an Army Veteran with two combat tours during Operation Iraqi Freedom as an Engineer. He received his Bachelor of Arts in Psychology as well as a Bachelor of Arts in History from Columbia College in 2014. Andrew then obtained a Masters of Social Work from Arizona State University in 2017. Professionally, Andrew has worked in the mental health and substance abuse fields, with individuals experiencing severe and persistent mental health disorders since 2014. He first worked at Kootenai Medical Center in Coeur d’ Alene, ID as a Mental Health Specialist and Case Manager in an adult and youth inpatient psychiatric setting. From there, he went to Providence Sacred Heart Medical Center as a Mental Health Counselor on the adult psychiatric unit. Andrew has worked with adolescents and adults with diverse cultural backgrounds and concerns, ranging from schizophrenia to chronic suicidality. Andrew most recently worked at a community mental health outpatient clinic from December 2017 to July 2020 at NorthEast Washington Alliance Counseling Services (NEWACS) in Davenport, WA. While at NEWACS, he provided treatment to adults and children suffering from severe and persistent mental health disorders, ranging from depression and anxiety to personality disorders and severe trauma. Andrew was also a Designated Crisis Responder appointed by the county to perform the duties specified in RCW 71.05 to assess for involuntary treatment for individuals with an immediate likelihood of serious harm due to danger to self, others, or gravely disabled. Andrew continues to seek continuing education as a requirement for licensure in evidenced-based treatment modalities, ethics, and theory.
David Jones | LMFT, NCC
Clinical Supervisor | Military Family Member
David currently works as a Clinician at the Cohen Clinic at Valley Cities. His responsibilities include providing therapeutic services to individuals, couples, and families, completing biopsychosocial assessments, engaging in diagnostic formulation, developing, implementing, and reviewing treatment plans for individuals, families, and couples, and tracking clinical outcomes in accordance with clinical algorithms. Previous to his role at the Cohen Clinic at Valley Cities, David worked as a Clinical Supervisor/Clinical Manager for Behavioral Health Resources in Olympia, WA, and as the Clinical Director or Sequel Alliance Family Services in Reno, NV. He obtained his Bachelor of Arts in Psychology at California State University, Sacramento, and received his master’s degree in Counseling and Educational Psychology with an emphasis of Marriage, Family, Child, and Couples Therapy at the University of Nevada, Reno. David comes from a military family with his paternal grandfather a veteran of the Army, father a veteran of the Air Force, and brother an active duty service member of the Air Force. David enjoys time with family, friends and nature, as well as contemplating faith, science, psychology and philosophy. Born and raised mainly near Beale Air Force Base, CA, David currently resides in Lewis County, WA. He is enthused to provide services to those who have served this country and their families, and desires to apply his education, skills, and training in family systems, couples therapy, and specialized training in PTSD in order to support clients in improving their quality of their lives.
Tammy Smith Brown | Office Manager
Tammy joins the Cohen Clinic at Valley Cities as the Office Manager, where she is responsible for billing/insurance verifications, providing administrative support and assisting front desk duties as needed. She has extensive experience in healthcare management. Tammy started her career in Canada, where she was born and raised. After relocating to the U.S., she worked in multiple healthcare specialties, including cardiology, ear nose throat (ENT), general surgery (and related sub-specialties), women’s health, internal medicine, and family medicine (primary care). Her focus has always been to help patients and clients access the best care possible to meet their needs and help them reach their goals. Tammy has close friends who are veterans and service members. “What resonates with me about working at the Cohen Clinic at Valley Cities is being able to support the military community, do everything I can to help them receive the best possible care, and connect them with the best available resources to help them live their best lives,” she said. In her spare time, Tammy enjoys gardening and camping.
Ron Desmarais | Outreach Manager
Navy Veteran
As Outreach Manager for the Cohen Clinic at Valley Cities, Ron brings more than 15 years of outreach experience to the clinic. His role is to establish mutually beneficial partnerships and solicit referrals in order to assist post-9/11 veterans, military families, and caregivers with outpatient mental health services. A Navy veteran, Ron was stationed at Naval Air Station (NAS) Norfolk, VA; NAS Sigonella Italy; NAS Whidbey Island; NRD Seattle; and NRD Miami. He was deployed to Saudi Arabia, Sembach Germany, and served onboard the USS Abraham Lincoln in support of Operation Enduring Freedom. Upon retiring from the Navy, he earned a bachelor’s degree in Business Administration (Management Major) from Columbia College. Previous to his role at the Cohen Clinic at Valley Cities, Ron served as a Homeless Veterans Case Manager for the Washington State Department of Veterans Affairs and as a Benefits Advisor for the VA while working on JBLM. He is originally from Athol, Massachusetts and now resides in Olympia, WA, where he enjoys golfing, singing, and playing guitar. He also enjoys playing live music, a good meal, and relaxing with family and friends by a campfire. Ron said he joined the Cohen Clinic team to “continue to make a difference in the lives of those who have served and continue to serve our nation. My passion is to give back to the community that has given so much to me and my fellow veterans and to serve those who have served.”
Myriam Mampengu | MSW
Case Manager
An experienced Social Worker of many years, Myriam graduated from Seattle Central College in Seattle, Washington with a Bachelor of Science in Behavioral Science. Previously, Myriam worked for the Department of Children, Youth and Families as a Child Protective Services Investigator and for Seattle Goodwill as an Employment Specialist. As a student at Highline College, Myriam was employed by Seattle’s Union Gospel Mission as a Case Manager and earned an Associate of Arts in Human Services. Myriam has the passion to see people excel in life, succeed, and live in the fullness of their life potential. She believes that connecting people with necessary resources available to them will allow and help them to lead a well-balanced and resilient life. Myriam’s main purpose is to connect clients with the resources and referrals they require to meet their individual needs.
Olivia Swanson | LICSWA
Intake Coordinator
Olivia has lived in the Greater Seattle Area her entire life. She received her Bachelor of Arts degree in Medical Anthropology & Global Health from the University of Washington in 2016 (Go Dawgs!) and her Master of Social Work degree from the University of Louisville in 2020. She found her niche in healthcare while working at Seattle Children’s after college as well as at Madigan Army Medical Center as social work intern. Olivia is passionate about helping others grow and learn, cultivating balance, and social justice. She is a Licensed Clinical Social Worker Associate and is responsible for presenting the clinic’s model of care and coordinating the intake process for potential clients. She also provides psychotherapy to children/adolescents and adults.
Eva Northcutt | AAC
Care Coordinator | Navy Veteran
As Care Coordinator at the Cohen Clinic at Valley Cities, Eva provides initial intake assessments for clients, in order to learn about their therapy needs and to help them find the clinician that will provide them with the best care. She also assists with Case Management, helping clients find resources that might be helpful for them in the community. Eva received her bachelor’s degree in psychology from Southern Utah University and is currently studying for her Master of Social Work degree at the University of Kentucky. A U.S. Navy veteran, Eva says, “I love that the Cohen Clinic is an accessible resource for veterans and their families. Too often, we hear stories of veterans waiting months for mental health care. At the Cohen Clinic, they are able to get the help they need much sooner.” Eva was a Corpsman for five years. Her husband also served as a U.S. Navy Corpsman for six years. In her spare time, Eva enjoys gardening, baking and spending time with her family.
Mason Culbertson | Scholar
Receptionist | Military Family Member
Mason’s role at the Cohen Clinic at Valley Cities is a CVN Scholar (intern). They began their post undergraduate work as an advocate working in Tacoma and worked for three years at various agencies serving the community. Through their work in the nonprofit sector in this capacity, they learned and wanted to focus their efforts on mental health recovery and health care. Mason is currently in their second year of a Master of Education in counseling program.
Ereke Bruce | LICSW
Therapist | Army Veteran
Ereke is a clinician at the Cohen Clinic at Valley Cities, after initially being a Cohen Veterans Network Scholar and Clinical Social Work Intern. Ereke retired in 2018 after a full and rewarding active duty career in the U.S. Army with multiple combat deployments to Iraq and Afghanistan, overseas assignments throughout the Asia-Pacific region, and many life- long friends and memories. He earned a Bachelor of Science Degree in Psychology from Middle Tennessee State University and will be awarded the Master of Social Work (M.S.W.) degree from Fordham University in the Summer of 2020. Having spent his entire adult life in uniform, Ereke is a passionate about serving and supporting servicemembers, veterans, and their families. He previously worked as an intake coordinator and housing navigator for homeless veterans in Thurston County. As a therapist, he believes in working collaboratively with individuals, couples, and families to instill hope, cultivate strength, and build endurance for life’s journey. Ereke has been married to his wife and best friend for 9 years and they have 3 young children who keep them laughing and busier than they ever thought possible.
Garret Jones | LICSW
Therapist | Army Veteran
As a Clinician at the Cohen Clinic at Valley Cities, Garret provides clinical assessments, creates treatment plans, and provides individual mental health treatment for adults and children, as well as couples. Garret is a U.S. Army Veteran and spouse of a veteran. Prior to his role at the Cohen Clinic, Garret developed his clinical practice in both outpatient mental health and behavioral health hospital settings as a clinical social worker. He focuses on delivering safe and effective evidence-based therapeutic interventions to members of the veteran and military community who are seeking mental health treatment. In his words, “I’ve spent a lot of time sitting in the client chair. I am a military veteran who has benefited from quality mental health care. My hope is to be of the same benefit to others in our community.” In his leisure, Garret enjoys reading and watching movies with his family. He also loves playing sports with his four children, particularly anything with a ball! And he enjoys a little friendly competition with his wife in softball and bowling.
Renee Strode | LMFTA
Therapist
Renee has a diverse amount of experience in working with adults, children, and families in outpatient, crisis, and educational settings. She is a former military spouse with direct experience in the many unique challenges that military families face. Renee has worked most recently in the community mental health setting as an outpatient therapist, providing individual and group psychotherapy. Renee has earned a Bachelor of Science degree in Biochemistry from the University of California, Davis, a Master of Arts in Teaching from Johns Hopkins University, and a Master of Arts in Psychology with a Marriage and Family Emphasis from Brandman University. Renee utilizes an evidence-based and client-centered approach to provide a safe and supportive space where she can collaborate with clients to help them reach their goals. Her counseling philosophy is based on the belief that we possess the power to change. She uses cognitive-behavioral therapy (CBT) and a solution-focused approach to facilitate this change. Her approach often involves the integration of Polyvagal Theory with an understanding that our unique nervous systems have been shaped by past experiences and environments and that we can reshape and regulate our systems toward a more meaningful life experience.
Lessa Blankenship | LICSWA, LMHCA
Therapist | Military Spouse
Leesa is a clinician at the Cohen Clinic at Valley Cities who works with all age groups and backgrounds. She has expertise in trauma-informed care and enjoys helping clients understand their symptoms, while identifying and building their strengths. Leesa began her journey in social work at a homeless shelter in El Paso, TX. She had the opportunity to work with individuals from all over the world, which provided an incredibly different view of homeless and those hoping to seek safety and refuge in the United States. From her time there, she knew she wanted to continue helping people, especially those who may encounter more limits to care. That mission, along with her love of the LGBTQ+ community, led her to the Borderland Rainbow Center, an LGBTQ+ community center. “The stories I’ve heard, the transitions I have witnessed, and the love I have been surrounded by created a passion to continue to help people grow and know they have someone who believes in them,” she said. Coming from a family of many who served in the military, and being a military spouse for 11 years, Leesa has a keen understanding of the challenges families face as their service members transition to civilian life. She has always enjoyed the atmosphere of the Cohen Clinics and feels that military members and their families need to be able to have options to improve their mental health. She is proud to work for an organization that focuses on the importance of mental health and is dedicated to limiting common barriers. In her leisure, Leesa enjoys riding her motorcycle, rescuing and fostering cats, and traveling.
Jennifer Brink | LMHCA
Therapist | Military Spouse
Jennifer earned her B.S. in Psychology and M.S. in Psychological Services from East Central University. She has 11 years of experience counseling various individuals experiencing mental health challenges ranging from mild to severe. As a staff clinician at the Cohen Clinic at Valley Cities, she will be providing therapy for adults, children, and families. She said, “The Cohen Clinic at Valley Cities’ mission to improve the quality of life for veterans and families resonates with me. I have been an active-duty military spouse for the past 15 years and understand the challenges that can bring to duty members and their families.” In her spare time, Jennifer likes to travel, write, and create/upcycle art.
Tess Hendel-Doying | LMFTA
Therapist
Tess joins our Cohen Clinic as a clinician. She is a civilian who has lived base-adjacent most of her life. Her friends were the children of service members, and in this way, she was an outside witness to the joy, resilience, and fears that her friends dealt with each day. Working with veterans and their families is a small way she feels she can support our Armed Forces. Prior to joining the Cohen Clinic, Tess worked in outpatient counseling services in tribal and community mental health settings. She received her Master of Marriage and Family Therapy from Pacific Lutheran University in December of 2019. She said, “The clinic resonates with me in it’s holistic, community-based approach, with an emphasis on compassion and respect. I quickly learned this approach extends both to the community we serve as well as clinicians and other staff.” In her spare time, Tess likes to putter around her garden, build things, and in general be a bit of a homebody. She has lived in various places, coast to coast, and has always found a new food to cook or a new spice to have in her pantry.
Rachel Werts | LMFTA
Therapist | Army Veteran & Military Spouse
Rachel is a Clinician at the Cohen Clinic at Valley Cities. Rachel comes from a large military background and does not really have a place that she refers to as “home”, but if she had to pick a place it would be Baltimore, Maryland where her parents settled down after retiring from the Navy. Aside from growing up around the world as a military brat, Rachel is an Army veteran and an active-duty spouse. She served 20 years on active duty filling various leadership roles and completing 2 deployments to Iraq in support of Operation Iraqi Freedom in 2003-2004 and 2006-2007. After retiring from service, she went to school to pursue a second career and give back to the community of military members and their families. Rachel earned a Bachelor of Arts in General Psychology from American Military University and will obtain her Master of Arts in Counseling from Saint Martin’s University in the summer of 2022. The foundation of Rachel’s work as a counselor is built on unconditional positive regard so that she can hold the client’s experience with resilience, compassion, and understanding. As a therapist, she believes in working collaboratively with individuals, couples, and families to explore and build on the strengths and tools that they already have within to inspire hope, promote strength, and foster opportunities for growth.
Michael Verdonk | LMHCA
Clinical Fellow | Army Veteran
At the Cohen Clinic at Valley Cities, Michael provides mental health counseling to individuals, couples and families. Michael is a U.S. Army Veteran, who served for 14 years – 11 years active and three years in the Reserves. Michael served in the Air Defense Artillery, as well as in the Chaplain Corps, including multiple deployments to Iraq. Upon leaving the military in 2016, Michael spent a year working for the Washington Army National Guard Substance Abuse Program, doing case management and substance abuse prevention training. Then, he worked with Wounded Warrior Project (WWP) in 2017 as a Project Odyssey Specialist, leading adventure based mental health workshops for veterans and their families. He also worked for their Talk program, which provides weekly emotional support and goal setting through one-on-one interactions with veterans and their family members. Having been introduced to Cohen Veterans Network (CVN), the Cohen Clinic at Valley Cities parent organization, through his work with WWP, Michael said, “I have been struck by the depth of care CVN shows for our veterans and families.” In his leisure time, Michael loves spending time with his family and friends. He also enjoys nature, working out, reading, traveling, and attending live shows in the Puget Sound region.
Anita Lang | Care Coordinator
As Care Coordinator, Anita provides initial intake assessments and assists with Case Management services, helping clients find resources in the community. Anita earned a bachelor’s degree in healthcare leadership at the University of Washington Tacoma and is a candidate for a master’s degree in healthcare administration (2024) at Western Governor’s University. Prior to coming to the Cohen Clinic at Valley Cities, Anita worked as a Peer Advisor for the Veteran and Military Resource Center at the University of Washington Tacoma and was part of the VA work-study program, processing VA Education benefits. She also worked at Madigan as a Research Assistant and was a Program Coordinator, Administrative Assistant to the Dean and Programs at the University of Washington Tacoma. Anita is a U.S. Army Veteran who served for 10 years and was deployed to Afghanistan twice. Her Military Occupational Specialty was a Human Intelligence Collector. When asked about what resonates with her most about the Cohen Clinic at Valley Cities, she said, “With my passion in providing access and quality of care to service members and veterans, what I love most about the Cohen Clinic is our ability to provide high quality mental health services to post-9/11 veterans, their families and to active duty service members in an effective and timely manner.” In her leisure, Anita enjoys hiking around Mt. Rainier. She also likes to cook and dabble in food photography, snuggling with her pup and reading. And she loves getting together with friends and chatting over a good cup of coffee.
Christopher Rutzer | LMHC
Therapist | Navy Veteran
Christopher’s role at the Cohen Clinic at Valley Cities is to provide mental health counseling to post 9/11 veterans, service members and their families. He is trained in EMDR, CBT, ACT, and DBT and uses these modalities to help individuals process trauma, challenge negative beliefs, and manage anxiety. He also provides these evidence-based treatments to individuals, so they feel seen and heard, and are supported in making positive changes in their lives. Christopher began as an intern at Behavioral Health Resources in 2018 while enrolled in the master’s program at Saint Martin’s University. After he graduated from the program a few months later in 2019, he was hired as an associate counselor at Behavioral Health Resources where he continued to work for four years while also doing contracting work for Summit Health Management in Gig Harbor. In 2021, he became fully licensed. Christopher was an active-duty Corpsman in the Navy for five years, stationed at the Naval Hospital in Guam and then Camp Lejeune with the 6th Marine Regiment in North Carolina. He said, “I think that our nation’s veterans have done a lot and have made sacrifices to make sure that we are kept safe, so in return, they deserve access to care and support, which is why the Cohen Clinic at Valley Cities resonates with me.” In his spare time, Christopher enjoys reading and watching documentaries at his home on his patio. He also enjoys live Jazz music and hiking.
Deanna Renfro | LMFT
Therapist
As a Licensed Marriage and Family Therapist, Deanna provides short-term evidence-based outpatient mental health therapy to individuals, couples, families, children and/or groups. She has more than 18 years of social service experience working in the capacities of Domestic Violence Perpetrator Counselor, Parenting Educator serving high risk populations, Social Service Specialist 3 working in child protective services, adult protective services, aging, and long-term care. After receiving her LMFT license, she worked as a mental health counselor providing assessments and individual counseling. More recently, she worked with youth and families as a mental health Wraparound with Intensive Services (WISe) clinician and clinical supervisor. She has a focus of interest in grief and loss/bereavement counseling. Deanna is a military family member. Her father is retired U.S. Army after 27 years of service, her mother is retired U.S. Army after 4 years of service, and her brother is retired U.S. Air Force after 8 years of service. She said, “What resonates with me about the Cohen Clinic at Valley Cities is the specialized focus on post-9/11 veterans. The deployment time is one of the aspects that make this group of veterans unique. I feel honored to have had so many brave individuals fight that long and hard for our county. It is my honor to give back and serve this population.” Deanna enjoys reading, baking, taking walks and traveling in her leisure.
Joyce Saraos | LMHCA, CIMHP
Therapist | Navy Veteran
Joyce is an Army veteran and the spouse of a veteran. Her 25-year career encompassed areas of medical and logistics support and included deploying to Iraq as a member of the 82nd Airborne Division. In 2015, she obtained her Master of Arts in Organizational Leadership from Brandman University while serving on active duty and subsequently a Master of Arts in Counseling from St Martin’s University in August of 2022. Joyce is an Eye Movement Desensitization and Reprocessing (EMDR) therapist who practices trauma informed care to guide others towards healing and relief following trauma and has completed advanced training in EMDR Complex Trauma and Dissociation. She recognizes that being a soldier and the partner of a soldier are two of the most rewarding and challenging roles in one’s life and resonates with the Cohen Clinic at Valley Cities treatment approach that focuses on creating symptom relief, reconnecting with resiliency and strength, and supporting individuals in the military community throughout the healing process. She provides client-centered, trauma-informed, and mind-body oriented therapy to help clients heal. Prior to her work at the Cohen Clinic at Valley Cities, she worked as an outpatient Integrated Therapist. Her experience working in the environments of privatized care and community mental health and crisis work allowed her the opportunity to walk as a fellow traveler with her clients and show them that they all have the power to reclaim their lives. During her leisure time, Joyce enjoys spending time with family and hiking. Her sense of home is on the beach or in the mountains.
Cheryl Scales | Receptionist
Veteran Spouse
Cheryl grew up in Tacoma and attended Lincoln High School. Shortly after graduating, she married her high school sweetheart who then joined The US Coast Guard. They were stationed at Neah Bay where they lived for 9 months, and then transferred to Long Beach, CA. After 3 years, they ended up back in Seattle where she remained for the next 20 years. She recently moved back to the Tacoma area, to be near family. Cheryl has worked at the front desk in the medical environment for many years and enjoys helping people with the medical process, making them feel welcomed and valued from their first step in the door. She feels very passionate about serving our veterans and providing them with the services they need after protecting our country. Cheryl’s main goal is to provide the best service to our clients.
Perry Ryan | Receptionist
Army Veteran
As receptionist at the Cohen Clinic at Valley Cities, Perry enjoys greeting clients and helping them with their appointments. A U.S. Army veteran with experience in signals intelligence, Perry has several years of experience in customer service, including maintaining schedules for clients and providing documentation for clients and clinicians, serving as a liaison between both parties. “I greatly appreciate the opportunity to continue to work with the military community to help provide care for our active duty servicemembers, veterans and their families that they greatly deserve. I appreciate the level of care that our Cohen Clinic provides, and the kind and selfless way that care is given,” he said. When he is not working, Perry is active with his local church and enjoys spending time with his wife, family, and friends, usually by playing various games together, sharing good food, and exploring the area. He also loves watching movies!
Shunte Torres | Receptionist
As Receptionist at the Cohen Clinic at Valley Cities, Shunte makes meaningful connections with clients as she greets them and helps them schedule appointments. She also helps to manage documentation. Shunte is currently studying for a Bachelor of Science degree in Health Management and for a Medical Billing and Coding degree. She is happy to bring her customer service skills to the Cohen Clinic at Valley Cities. Her stepfather was a veteran in the Vietnam War and her brother is currently serving in the U.S. Air Force. “It is so great to able to help active-duty service members, veterans and their families receive the best care they can – from the moment they walk in the door until they complete their therapy. I am glad to be a part of the process that makes a difference in their lives,” she said. In her spare time, Shunte enjoys spending time with her family.
